Information we process
We may process account and contact information; authentication and browser session information; billing, balance, purchase, and usage records; device, browser, IP, security, and service logs; and prompts, messages, generated output, and API request content you submit.
How we use information
We use information to provide and secure the service, authenticate accounts, route AI requests, calculate usage, maintain balances, support customers, investigate misuse, resolve disputes, and meet legal obligations.
Information stored in your browser
The web experience uses browser storage for authentication and session data, language and theme preferences, and local Chat history. You can clear browser storage through your browser, but doing so can sign you out or remove local preferences and history.
Retention
We retain information only as long as reasonably necessary for the purposes described here, including service delivery, security, legal obligations, accounting, dispute handling, and enforcement. Different records can have different retention periods.
Security
We use reasonable technical and organizational measures intended to protect information. No online service can guarantee absolute security, so protect your account credentials and API Keys and contact us if you suspect unauthorized access.
Your choices and requests
Depending on applicable law, you may request access, correction, deletion, or other assistance concerning your information. We may need to verify your identity and may retain information where required for legal, security, accounting, or dispute purposes.
Privacy contact
Send privacy questions or requests to [email protected]. AoxToken is operated by Luoan Tech Limited in Hong Kong.
[email protected]